Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You'll also need the receipt or proof of purchase.

 

How to Start a Return To start a return, contact us at info@techseek.store. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

 

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. To help us resolve the issue quickly, please provide photos or a video of the damaged item.

 

Exceptions We do not accept returns on sale items or gift cards.

 

Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. Your item must be in its original condition and packaging, with proof of purchase.

 

Refunds Once we've received and inspected your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, please contact us at info@techseek.store.